Shipping policy
At Rosaara Boutique, we are committed to delivering your orders safely and on time. Please review our shipping policy below to understand how we process, ship, and deliver your purchases.
Processing Time
- All orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak shopping periods, festive seasons, promotional sales, or special events, processing times may be slightly longer due to increased order volumes. We appreciate your patience and will make every effort to dispatch your order as quickly as possible.
Delivery Time
- Once your order has been shipped, delivery typically takes 3–7 business days, depending on your location.
- Delivery timelines may vary for remote or non-serviceable areas.
- While we strive to meet the estimated delivery schedule, delays may occasionally occur due to unforeseen circumstances such as adverse weather conditions, transportation disruptions, courier delays, or high seasonal demand.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
- From time to time, we may offer free shipping promotions on eligible orders.
Order Tracking
- Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and courier details.
- You can use the tracking number to monitor your shipment in real time through the courier partner's tracking portal.
Delivery Attempts
- Our courier partners will make reasonable delivery attempts to deliver your package.
- If delivery is unsuccessful due to an incorrect address, recipient unavailability, or failure to respond to courier communication, the package may be returned to us. Additional shipping charges may apply for re-delivery.
Address Accuracy
- Please ensure that your shipping address, contact number, and email address are accurate before placing your order.
- Rosaara Boutique is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
Damaged or Missing Packages
- If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving the package.
- Kindly include your order number along with clear photos of the package and the affected items so we can investigate and resolve the issue promptly.
International Shipping
- Currently, Rosaara Boutique ships within India only. If international shipping becomes available in the future, this policy will be updated accordingly.
Need Assistance?
If you have any questions regarding your shipment or require assistance with your order, please feel free to contact our customer support team. We're always happy to help and ensure your shopping experience with Rosaara Boutique is smooth and enjoyable.